Swissotel Al Murooj Dubai exterior view overlooking Downtown Dubai skyline

PRIVACY POLICY

LAST UPDATED: 28 DECEMBER 2025

1. INTRODUCTION

This Privacy Policy explains how swissotelalmuroojdining.com (“we”, “us”, or “our”) collect, use, and protect your personal data when you visit our website or submit your details through our online enquiry forms.

We respect your privacy and are committed to handling your personal information responsibly and transparently, in accordance with applicable data protection laws in the United Arab Emirates.

Please read this Privacy Policy carefully to understand how and why we use your personal data. If you have any questions or do not agree with this policy, please contact us before submitting your information.

2. WHO WE ARE

swissotelalmuroojdining.com operates the restaurants and dining venues located at Swissôtel Al Murooj Dubai. We are the data controller responsible for the personal data collected through this website.

When we refer to “we”, “us”, or “our” in this Privacy Policy, we are referring to swissotelalmuroojdining.com

3. HOW WE COLLECT YOUR PERSONAL DATA

We may collect personal data in the following ways:

a) Information You Provide to Us

You may provide personal data when you:

Submit an enquiry through our website forms

Request information about our restaurants, events, or services

b) Information Collected Automatically

When you visit our website, we may automatically collect limited technical information such as:

IP address
Browser type
Device and usage information

This data helps us improve website functionality and user experience.

4. TYPES OF PERSONAL DATA WE COLLECT

Depending on how you interact with us, we may collect the following types of personal data:

Identity Data: Name
Contact Data: Contact number and email address
Enquiry Data: Details you choose to provide related to your enquiry
Technical Data: IP address, browser type, and website usage data

Our website is not intended for children, and we do not knowingly collect personal data relating to children.

5. HOW WE USE YOUR PERSONAL DATA

We use your personal data only for legitimate business purposes, including:

Responding to your enquiries and requests
Assisting you with restaurant reservations, events, or dining-related information
Communicating with you regarding your submitted enquiry
Improving our services and guest communication

We do not sell, rent, or share your personal data with third parties for marketing purposes.

6. DATA PROTECTION AND SECURITY

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, misuse, loss, or disclosure. Access to your personal data is limited to authorized team members only.

7. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations.

8. YOUR RIGHTS

You have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Withdraw consent to be contacted at any time

To exercise your rights, please contact us using the details provided on our website.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

11. CONTACT US

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us through the contact details available on our website.